N-able Technologies(R) Introduces New N-supportPro(TM) Remote Control Software in U.K. and Europe

Utrecht, The Netherlands (ots/PRNewswire) -

- Industry's Most Powerful and Secure Attended Remote Control and
IT Support Offering Helps Channel Partners and IT Professionals
Reduce Costs and Improve Customer Service

N-able Technologies(R)(http://www.n-able.com/), the global leader
in network and systems management software and services for managed
service providers (MSPs) and IT professionals, today announced the
immediate availability of N-supportPro(TM)(
http://www.n-able.com/products/nsupportpro.php) to channel partners
in the U.K. and Europe. Introduced last month in North America(
http://www.n-able.com/press-room/jan22-09.php), N-supportPro is the
IT industry's fastest and most secure end-to-end attended remote
control and IT support software.

Renowned for enabling IT professionals to quickly reduce service
delivery costs and improve service and support, N-able's hosted
N-supportPro software was developed in conjunction with alliance
partner NTR Global( http://www.ntrglobal.com/en-US/about-us.asp). The
software uses a secured Internet connection to enable service desk
technicians to connect to remote devices in seconds and resolve
customers' IT issues with greater efficiency. IT service providers
can purchase N-supportPro on its own or as an enhancement to N-able's
award-winning N-central(R)( http://www.n-able.com/products/) network
and systems management software(http://www.n-able.com/products/).
There is no upfront investment, installation or ongoing maintenance
required for deploying N-supportPro.

"N-supportPro is easy to deploy and use, compatible with a wide
range of Web browsers, and supports multiple platforms and operating
systems," says August Wehrmann, vice president of research and
development for N-able Technologies. "The software works with
virtually any connection including T3 and dial-up, and integrates
with CRM technology, professional services automation (PSA) tools,
billing software and other systems. IT service providers can use
N-supportPro to remotely support desktops, notebooks, servers and
mobile devices such as Windows Mobile smartphones - a high-growth
area."

Simplifying Remote Service and Support
N-supportPro offers key features to improve the communication and
technical support capabilities of IT service desks. These include:
- Five available connection modes and five concurrent sessions per
operator
- Drag and drop two-way file transfer
- Extensive system snapshot with remote diagnostics
- Print remote documents
- Record and playback remote control sessions
- Reboot and reconnect remote machines without losing the control
connection
- Customers can safeguard information by hiding applications during
remote control
- Support for Windows Mobile Device Users
- Customized, branded interface

Availability and Pricing - Limited Time Offer

N-supportPro is available now in the U.K., Europe and North
America. For a free trial, visit
http://www.n-able.com/trynsupportpro.

For a limited time only, N-able will include 10 node licenses of
its N-central MSP software absolutely free with the purchase of a
one-year license of N-supportPro. For information, call N-able's U.K.
office at +44(0)1189-255-280 or our European toll-free number
(00)800-6225-3000 or email nspsales@n-able.com

About N-able Technologies

N-able Technologies(R) is the global leader in network and
systems management software and services for managed service
providers and IT professionals. N-able's award-winning N-central
software and complementary toolsets are proven to reduce IT support
costs, improve network performance, and increase productivity through
the proactive monitoring, management and optimization of IP-enabled
devices and IT infrastructure. N-able maintains operations in North
America, the U.K., the Netherlands and Australia.
http://www.n-able.com

For further information: Derik Belair, Vice President of Business
Development, N-able Technologies, +1-613-592-6676 ext. 304, Mobile:
+1-613-868-2425, dbelair@n-able.com

ots Originaltext: N-able Technologies
Im Internet recherchierbar: http://www.presseportal.de

Contact:
For further information: Derik Belair, Vice President of Business
Development, N-able Technologies, +1-613-592-6676 ext. 304, Mobile:
+1-613-868-2425, dbelair@n-able.com