Tata Communications Launches Application Performance Visibility Service

Mumbai, India (ots/PRNewswire) -

- Global Service Helps Customers Ensure Optimal IT Performance

Tata Communications, a leading provider of a new world of
communications, today announced the launch of Application Performance
Visibility Service, a suite of integrated, end-to-end, network and
application performance monitoring service with three-tiered service
options - Network Visibility, Application Visibility, and Voice over
IP (VoIP) Visibility.

Application Performance Visibility Service equips IT managers
with in-depth, real-time, historical data on every network site. The
service offers comprehensive views across the infrastructure (Layers
1 - 7), that multiple users can share simultaneously to plan
capacity, create reports, troubleshoot performance problems, and
reduce mean time to resolve (MTTR). Enterprises can monitor events
across the infrastructure, including the local loop, port,
site-to-site circuit, application, and server performance. In
addition, they can test performance of business-critical network
applications before rolling them out into production. In-depth
visibility options provided by this service can be combined with the
Application Performance Optimization Services launched in 2008, which
offer optimization, compression, and acceleration features for a
complete WAN and application performance management solution.

Tata Communications will be the first Indian-based provider to
offer integrated network and application monitoring services.

Application Performance Visibility Service includes
cost-effective, scalable architecture based on Fluke Networks' proven
Visual Performance Manager Platform, a complete system for monitoring
end-to-end performance of applications and services across the
enterprise. While real-time monitoring occurs, this platform archives
network, server and application data in a back-end database that
delivers a holistic view of enterprise performance with
up-to-the-second granularity.

"As global enterprises depend highly on their IT infrastructure
to deliver quality applications to end-users, they require efficient,
end-to-end view of network and application performance. To that end,
Application Performance Visibility Service facilitates improved
performance and management of all network elements, including
managing remote sites from central locations, while reducing costs
and delivering detailed reports for wise capacity planning
decisions," said Genius Wong, Senior Vice President, Global IP and
VPN services for Tata Communications. "This is especially relevant
now during the global, economic crisis."

According to a recent article "Poor application performance
translates to lost revenue" Aberdeen Research discovered that
enterprises face significant consequences in the absence of
integrated network and performance monitoring tools. Fifty-eight
percent of respondents noted a decline in employee satisfaction and
revenue opportunities due to poorly performing applications. At the
same time, approximately 47 percent indicated that declining
application performance decreased their customer responsiveness and
damaged brand reputations.

"Application Performance Visibility Service can help minimize
these business concerns by providing customers the flexibility to
troubleshoot their WAN and applications online and in real time while
also enabling them to proactively monitor application to eliminate
potential degradation in performance quality," Wong added.

According to Mike Gengler, Director of Sales & Marketing for
Fluke Networks, Asia/Pacific, "We are pleased and proud to
collaborate with Tata Communications. Their broad range of IT
capabilities, superior quality of service, and esteemed customer base
create an excellent opportunity to extend our solutions to
enterprises that can benefit from improved network and application
performance."

About Tata Communications

Tata Communications is a leading global provider of a new world
of communications. With a leadership position in emerging markets,
Tata Communications leverages its advanced solutions capabilities and
domain expertise across its global and pan-India network to deliver
managed solutions to multi-national enterprises, service providers
and Indian consumers.

The Tata Global Network includes one of the most advanced and
largest submarine cable networks, a Tier-1 IP network, with
connectivity to more than 200 countries across 400 PoPs, and nearly 1
million square feet of data center and collocation space worldwide.

Tata Communications' depth and breadth of reach in emerging
markets includes leadership in Indian enterprise data services,
leadership in global international voice, and strategic investments
in operators in South Africa (Neotel), Sri Lanka (Tata Communications
Lanka Limited), Nepal (United Telecom Limited), and subject to
approval by the Chinese government, China (China Enterprise
Communications)

Tata Communications Limited is listed on the Bombay Stock
Exchange and the National Stock Exchange of India and its ADRs are
listed on the New York Stock Exchange. (NYSE: TCL)

http://www.tatacommunications.com

Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata
Communications and its prospects, and other statements, including
those relating to Tata Communications' expected financial position,
business strategy, the future development of Tata Communications'
operations, and the general economy in India, are forward-looking
statements. Such statements involve known and unknown risks,
uncertainties and other factors, including financial, regulatory and
environmental, as well as those relating to industry growth and trend
projections, which may cause actual results, performance or
achievements of Tata Communications, or industry results, to differ
materially from those expressed or implied by such forward-looking
statements. The important factors that could cause actual results,
performance or achievements to differ materially from such
forward-looking statements include, among others, failure to increase
the volume of traffic on Tata Communications' network; failure to
develop new products and services that meet customer demands and
generate acceptable margins; failure to successfully complete
commercial testing of new technology and information systems to
support new products and services, including voice transmission
services; failure to stabilize or reduce the rate of price
compression on certain of the company's communications services;
failure to integrate strategic acquisitions and changes in government
policies or regulations of India and, in particular, changes relating
to the administration of Tata Communications' industry; and, in
general, the economic, business and credit conditions in India.
Additional factors that could cause actual results, performance or
achievements to differ materially from such forward-looking
statements, many of which are not in Tata Communications' control,
include, but are not limited to, those risk factors discussed in Tata
Communications' various filings with the United States Securities and
Exchange Commission. These filings are available at
http://www.sec.gov. Tata Communications is under no obligation to,
and expressly disclaims any obligation to, updates or alters its
forward-looking statements.

Media Contacts:
Harpreet Jabbara
Tata Communications
+919250001787
harpreet.jabbara@tatacommunications.com
Janice Goveas
Tata Communications
+91-92233-94575
janice.goveas@tatacommunications.com

ots Originaltext: TATA COMMUNICATIONS LIMITED
Im Internet recherchierbar: http://www.presseportal.de

Contact:
Media Contacts: Harpreet Jabbara, Tata Communications, +919250001787,
harpreet.jabbara@tatacommunications.com; Janice Goveas, Tata
Communications, +91-92233-94575, janice.goveas@tatacommunications.com