Verizon Business Moves Communications to IP for Eclipse International

Reading, England, November 14 (ots/PRNewswire) -

- Belgian Digital Communications Company Chooses IP Integrated
Access to Support Customer Interactions

Eclipse International, the Belgian digital communications company,
is building its current and future customer interactions on a VoIP
platform from Verizon Business. Eclipse, based in Turnhout, Belgium,
is using the platform, called IP Integrated Access, for all of its
inbound and outbound voice communications. The company hopes that, by
moving its communications onto an IP platform, it will be able to
realize cost efficiencies and also enhance its portfolio of customer
solutions.

Eclipse International specializes in digital communication and
marketing services and offers its customers automated and fully
personalized cross-media direct marketing and sophisticated Web2Print
and Print On Demand solutions. The company, which plans to establish
additional European operations in the next few years, views voice
over IP as a key element of its growth strategy -- not only will it
be able to simply connect satellite offices to the Belgian HQ's PBX,
but it will also be able to realize cost efficiencies from using VoIP
for inter-office international calls.

Eclipse International chose Verizon's IP Integrated Access
solution to enable it to quickly transition its voice communications
to an IP platform. IP Integrated Access is part of a comprehensive
portfolio of IP-based services designed for companies wanting to
converge their voice and data networks, and enables customers to
quickly capitalize on the benefits of IP telephony, such as on-net
calls without voice surcharge, and access cost savings. Although IP
Integrated Access can work perfectly with a traditional PBX, Eclipse
International chose a VoIP PBX because of the extra functionality.
The company plans to integrate its voice communication more and more
into its other communication offerings.

Eclipse International chose to work with Verizon Business as the
company is one of the first telecommunications providers able to
deliver an operational VoIP solution, enabling Eclipse International
to converge its data and voice networks.

Erik Laurijssen, chief marketing officer of Eclipse International,
commented: "The installation has been remarkably simple, with all our
voice communication running smoothly over IP as soon as Verizon IP
Integrated Access was installed. The ability for us to realize the
cost and efficiency benefits of IP telephony will stand us in good
stead in an increasingly competitive marketplace. We also hope to be
able to expand our portfolio of customer services over the Verizon
Business IP platform. We look forward to working with Verizon
Business in future years to realize our own business goals."

Renaud Montulet, marketing director for Belgium and Luxembourg,
Verizon Business, commented: "Eclipse International is the first in a
series of Belgian VoIP customers to go live using our IP
communications portfolio. We are delighted to be able to help the
company realize the benefits of IP communications, and hope to
support its future communications needs as they expand further into
the IP environment. Verizon Business' approach to VoIP is to support
customers to transition when they want, how they want -- it's not
about a wholesale change of technology, but rather building around
existing technology to help customers quickly realize the benefits of
IP."

Verizon IP Integrated Access, launched in 2005, allows customers
to manage their IP evolution. Delivered via the company's Private IP
service using multi protocol label switching (MPLS) or over a Verizon
dedicated Internet access circuit, Verizon IP Integrated Access
offers a fully managed service implemented directly in the access and
IP network. It can greatly limit the need for a customer to expend
capital. The traditional customer PBX is kept in place, with Verizon
Business simply enabling inbound and outbound voice routing over the
existing IP dedicated or PIP access network without the requirement
for PBX changes, LAN upgrades or end-user re-training.

Eclipse International began using Verizon IP Integrated Access in
August.

Verizon Business in Belgium has its origins as the first
alternative telecom operator with a completely independent
fibre-optic network offering business voice and data services. Since
its inception in 1997, the company has grown to service over 7000
business customers. For more information, visit
www.verizonbusiness.com/be.

Verizon Business, a unit of Verizon Communications (NYSE: VZ), is
a leading provider of advanced communications and information
technology (IT) solutions to large business and government customers
worldwide. Combining unsurpassed global network reach with advanced
technology and professional service capabilities, Verizon Business
delivers innovative and seamless business solutions to customers
around the world. For more information, visit
www.verizonbusiness.com.

VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive
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Web site: http://www.verizon.com
http://www.verizonbusiness.com/be
http://www.verizonbusiness.com

ots Originaltext: Verizon Business
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Contact:
Jo Perrin, Verizon Business, +44-0-770-252-5868,
Jo.perrin@verizonbusiness.com . Company News On-Call:
http://www.prnewswire.com/comp/618232.html