Cellular Sales Chooses Cellebrite DeskTop to Increase Customer Satisfaction

Parsippany, New Jersey And Knoxville, Tennessee (ots/PRNewswire) -

New Cellebrite DeskTop will give 550 stores 20x faster data
transfers to

reduce store wait times

Cellebrite, the leading provider of mobile data transfer
solutions, and Cellular Sales, the nation's largest Verizon premium
wireless retailer, announced today that Cellular Sales has selected
the Cellebrite DeskTop to all 550 stores to perform secure, rapid
transfers of data from customers' old phones to their new devices. As
a result, Cellular Sales customers will experience effortless
transitions, even when moving between phones from different
manufacturers, carriers, or operating systems. Cellular Sales
decision to upgrade to the DeskTop from Cellebrite's previous
generation UME-36 was based on a successful pilot that showed the
DeskTop reduced the time sales representatives spent transferring
data by up to 95%. This improvement in productivity will raise
customer satisfaction and allow Cellular Sales to offer the service
where they could not practically do so previously - for the large
transfers common among smartphone users.

(Logo: http://photos.prnewswire.com/prnh/20140202/667552 )

"Large data transfer requests from smartphone customers were
taking close to twenty minutes of our sales agents' time. In our
extensive pilot of the Cellebrite DeskTop, it performed the same
transfer in about two minutes," said James Thome, COO of Cellular
Sales. Thome continued, "This dramatic improvement will have an
immediate impact on customer experience and sales agent productivity.
Over the past couple months, every Cellular Sales store has been
equipped with Cellebrite's advanced technology to provide the best
possible retail experience for our customers."

"Customer satisfaction increases when mobile retailers transfer
customers' valuable data from their old phones to their new devices,"
said Jim Grady, CEO of Cellebrite USA. "Cellular Sales decision to
deploy over 3700 DeskTops demonstrates their confidence in Cellebrite
and appreciation for the value of superior customer experiences in
their retail locations. Upgrading to these next generation platforms
gives Cellular Sales the ability to activate additional services in
the future - like Cellebrite Diagnostics, a fast, easy way to resolve
phone complaints on the spot, especially those related to battery
complaints."

About Cellebrite

Cellebrite provides operators and retailers with advanced
solutions to enhance customer experience, improve satisfaction,
reduce cost, and generate revenue. With delivery channels in-store,
on-device, and over the web, mobile retailers can take advantage of
Cellebrite's full suite of mobile retail solutions: diagnostics,
phone-to-phone content transfer, backup and restore, automated phone
buyback, and application and content delivery. In addition,
Cellebrite offers retailers monitoring, statistics and analysis of
all activities. Cellebrite is a world leader in the mobile retail
market, the company has more than 150,000 units deployed at more than
200 mobile operators and retailers globally, representing well over
100,000 stores handling hundreds of millions of transactions a year.

Founded in 1999, Cellebrite is a subsidiary of the Sun
Corporation, a publicly traded Japanese company (6736/JQ).

About Cellular Sales

Headquartered in Knoxville, Tenn., Cellular Sales was founded in
1993 and was named by Inc. Magazine as one of the nation's
fastest-growing privately owned retailers for six out of seven years.
The company currently operates 550 Verizon Wireless retail locations
nationwide, and was recently named the 2014 Verizon Wireless Agent of
the Year. Job seekers may visit the Cellular Sales employment page to
search current openings. For more information on the company, visit
http://www.cellularsales.com .

Photo:
http://photos.prnewswire.com/prnh/20140202/667552

ots Originaltext: Cellebrite GmbH
Im Internet recherchierbar: http://www.presseportal.de

Contact:
Carol Lee, +1-212-398-9686, clee@affect.com