US Patent Office Grants "Call Recording in a Telecommunications Network" Patent to Truphone

London (ots/PRNewswire) -

Global mobile network, Truphone, today received its Grant
certificate for US Patent 9131055, for its "anti-tromboning"
technology, part of its call recording solution, Truphone Mobile
Recording. The patented technology prevents a call from being sent
around the world for recording even if the file has to be held in a
particular jurisdiction.

For example, if two New York bankers were working on a deal in
London, in accordance with US Securities law, their call must be
recorded in New York. If the audio passes between them, this would
add a double transatlantic delay. To avoid delays and disruption when
recording long distance calls, Truphone's technology splits a call
into two streams, a local stream and a long distance stream.

The long distance stream is sent off to the desired recorder, and
the local stream is managed locally via Truphone's network. When the
long distance stream is received by the recording system it sends a
signal back to the local server permitting the local stream to go
ahead, ensuring all of the call is recorded without disruption or
delay. Parties conduct a clear local call that is guaranteed to be
recorded with zero impact on quality. The same technique can be
applied to transcription of the call or other forms of audio
processing.

James Tagg CTO of Truphone comments, "Whenever we deal with audio
it is vitally important to concentrate on quality. Customers are very
sensitive to delays in a conversation and Truphone's technology
removes the potential of such an occurrence. For example, bankers,
lawyers, and doctors are constantly involved in fast paced
conversation and cannot tolerate this sort of problem. With our
technology, customers can record their conversations with no
disruptions or delay while meeting regulatory requirements."

Paul Liesching, Global Head of Finance for Truphone comments,
"Truphone's focus on innovation illustrates our commitment to the
global finance industry and the power of our unique network. This is
one of the reasons seven of the world's largest banks choose Truphone
to support their mobility and compliance requirements across four
continents."

This new advancement has many different applications given the
growing emergence of technology around natural language comprehension
and Artificial Intelligence (AI) assistants. For instance, AI
assistants can allow users to ask for help mid-call with directions
or setting up a meeting, in a similar fashion to calling out to an
assistant during a call.

Purpose-built to record both voice and SMS traffic
internationally, Truphone Mobile Recording captures data within the
network itself. Data is digitally signed and stored in an encrypted
format in either Truphone-hosted facilities or within a customer's
existing recording architecture. Truphone Mobile Recording is
currently used by seven of the ten largest banks, and Truphone is
developing other value added services for its customers.

To learn more, visit http://www.truphone.com

ots Originaltext: Truphone
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Contact:
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