FACT24 Incident Management: How intelligent technology helps prevent crises

Munich (ots) - When smart sensors and technical devices are
connected to the FACT24 emergency notification system, companies can
save valuable time to help prevent disruptions from escalating into
something more serious.

Connected devices in the house, capable of notifying the homeowner
via smartphone, have been commonplace for some time. Such technology
can also be used in a commercial setting. By connecting external
systems, such as sensors, temperature monitors, intruder alarms and
other forms of smart technology to the FACT24 emergency notification
system, the correct people can be automatically alerted and made
aware of any issue. Examples include: a production facility coming to
a standstill, or the temperature in a refrigerated warehouse rises:
sensors automatically initiate a FACT24 alert to notify the
appropriate person responsible. Alternatively, If a server fails in
the middle of the night, an appropriate technician is notified
immediately via the on-call telephone, saving vial minutes or hours.
By connecting external devices to automatically activate a FACT24
notification, time Is saved to help prevent a disruption from
becoming a crisis.

Save time and react as quickly as possible

In the above examples, companies are able to minimise the impact
of the issue by taking advantage of fast and automated emergency
notifications using FACT24. Even incidents that may at first glance
appear to be minor have the capability to escalate. The sooner an
issue is discovered and remedial action taken, the less scope there
is for it to evolve into something with serious financial or human
implications.

Dr. Jörg Rahmer, Director for Products and Innovation at F24 AG:
"Intelligent technology is in use in many places today and when
combined with an emergency notification tool that is as flexible as
FACT24, there will no longer be any incidents that remain
undiscovered - regardless of when or where they may happen. This
means that the right people in charge have their eyes, ears and
feelers out everywhere - so to speak - and namely in harmony with the
requirements of a professional environment"

A lever for the Internet of Things

Within lots of corporate environments there is a challenge posed
by complexity: Which staff need to know about each specific incident?
Are staff already assigned to be on-call? Is there a specific
technical skill needed to help resolve a particular incident? Can we
be confident current staff contact information is correct? Such areas
are subject to continual change within complex organisations. In
addition, companies are subject to strict requirements in the areas
of data protection, security, audit and compliance.

"The benefit of the Internet of Things first becomes apparent for
companies via the link to an emergency notification solution that is
able to map these complexities and requirements in a comprehensive
manner. In the best case, on a platform that is capable of mapping
all applications." continues Jörg Rahmer.

The detailed press release and further information on F24 can be
found here: https://www.f24.com/en/media/

Press contact:
Dr. Stefanie Hauer
Corporate Communications
F24 AG
+49 89 2323 638-0
presse@f24.com www.f24.com

Original-Content von: F24 AG, übermittelt durch news aktuell