BLR Airport launches self-bag-drop / First airport in India introduces fully automated bag-drop system implemented by Materna

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Just 45 seconds! This will be the time taken to complete your
baggage check-in at the Kempegowda International Airport, Bengaluru.

The Bangalore International Airport Limited - operator of the BLR
Airport - has, once more, raised the bar for passenger experience by
deploying 16 fully-automated Self Bag Drop machines that will
significantly accelerate the baggage transaction and reduce check-in
queues.

Self-bag drops are already in use at other Indian Airports, but
BLR Airport is the first in the Country to introduce fully automated
baggage drop-off systems.

Designed and installed by Materna IPS, the Air.Go fully-automated
self-bag-drop machines would initially be available for passengers
flying with Air Asia and Spice Jet.

"Continuous improvement of passenger experience at the BLR Airport
has always been a priority for us and the introduction of the new
Self-Bag-Drop is a testimony to that. We're excited to be the first
airport in the Country to offer our passengers and airlines an unique
technology that will ease the process of air travel. Our goal is to
use technology to improve the passenger experience and to make
airport operations more efficient," said Javed Malik, COO, BIAL.

The process

The Self Bag Drop employs a two-step approach. A passenger will
first print a boarding pass and an eezee-tag (bag tag) at a self
check-in kiosk. Once tagged, the passenger will go to the bag drop
machine, scan the boarding pass to initiate the bag drop process. The
bag will be measured, weighed, scanned and automatically fed into the
baggage handling system.

As many as 32 brand new self check-in kiosks will be installed to
print boarding pass and baggage tags.

In case of an excess baggage, the passenger will be directed to a
hybrid counter to complete the check-in and payment.

With its new location in Bengaluru, Materna is laying the
foundations for its activities in the Indian market and for providing
intensive support for its customers here.

Known for its user-friendliness, the Air.Go kiosks fulfills the
requirements and augurs well for all airports. In cooperation with
Danish designer Marcus Pederson, Materna has adapted the solution
with customised design elements especially for this airport.

"India's airports are being confronted with growth of up to 25
percent right now and have expansion plans to match. However, above
all, they have to make the best possible use of their existing
infrastructure as extensions and new buildings take too long. The
self-service project at Kempegowda International Airport, Bengaluru
one of the most modern and attractive airports in India, is the first
of its kind in the whole of India. We look forward immensely to
improving the passenger experience and to mastering the challenges in
this exciting growth market with established solutions together with
our customers", Shibu Mathews, head of Materna in India, explains.

For more information, please contact:
Materna Information & Communications SE
Corporate Communications
Kerstin Krüger
Phone: +49 231 5599-437
Email: Kerstin.Krueger@Materna.de
http://www.materna-ips.com

Original-Content von: Materna Information & Communications SE, übermittelt durch news aktuell