Wirecard drives the future of customer centricity with Grab & Go Store

Aschheim (Munich) (ots) -

- The Grab & Go Store prototype offers an entirely new and seamless
shopping experience through AI
- Customers enjoy high levels of flexibility and convenience:
consumers enter the store via smartphone, pick products which are
scanned automatically, the payment happens automatically when
leaving

Wirecard, the global innovation leader for digital financial
technology, continues to break new ground in the future of shopping
with its prototype of an unmanned store. The Grab & Go Store concept
offers shoppers a convenient, seamless purchasing experience through
AI: consumers enter the store via smartphone, pick products which are
scanned automatically, the payment happens when leaving - with this,
lines, checkouts and opening hours are eliminated, and the payment
process happens in the background.

Launched by Wirecard's Innovation Labs, the Grab & Go Store works
through a combination of computer vision, deep learning, and logic.
The store offers a convenient and entirely streamlined customer
journey: both pre-registered and new shoppers can simply enter the
store after being automatically identified at the door, select their
desired items, and leave.

"At Wirecard, we believe that the future of shopping is all about
customer convenience," said Jörn Leogrande, EVP Wirecard Labs. "Our
Grab & Go Store is suitable for a variety of shopping scenarios which
put the customer first and give them the utmost flexibility. We see
the Grab & Go Store and similar concepts becoming widespread in the
near future, and for this reason we are positioning ourselves at the
forefront of this technology."

The store grants access to customers through a variety of methods
via smartphone, which can be tailored to the merchant's preference.
Non-registered users can enter the store with a tap of their credit
card, after entering an email address to receive their receipt.
Another scenario consists of giving access to users who have
downloaded the store app and have registered their payment data
beforehand.

After selecting their items, shoppers simply walk out of the store
and the payment is triggered. The system detects misplaced items, for
example items which were picked up and then left on a different
shelf, and will not charge the shopper for these items. As a result,
customers can shop as they would naturally, picking up and examining
items and leaving the store only with the items they have decided to
buy.

The store lends itself to a variety of retail scenarios. Instead
of being present at the checkout desk, staff can carry out more
valuable customer service roles. The store can also be adapted to a
store-in-store concept, for example for expensive or age-restricted
products. Merchants can leverage on additional features via an app,
such as real-time inventory updates, meaning that the store manager
is always up to date on inventory changes and can react accordingly.

About Wirecard:

Wirecard (GER:WDI) is one of the world's fastest growing digital
platforms in the area of financial commerce. We provide both business
customers and consumers with a constantly expanding ecosystem of
real-time value-added services built around innovative digital
payments by using an integrated B2B2C approach. This ecosystem
concentrates on the areas payment & risk, retail & transaction
banking, loyalty & couponing, data analytics & conversion rate
enhancement in all sales channels (online, mobile, ePOS). Wirecard
operates regulated financial institutions in several key markets and
holds issuing and acquiring licenses from all major payment and card
networks. Wirecard AG is listed on the Frankfurt Stock Exchange (DAX
and TecDAX, ISIN DE0007472060). Visit us on www.wirecard.com, follow
us on Twitter @wirecard and on Facebook @wirecardgroup.

Wirecard media contact:
Wirecard AG
Jana Tilz
Tel.: +49 (0) 89 4424 1363
Email: jana.tilz@wirecard.com

Original-Content von: Wirecard AG, übermittelt durch news aktuell