Chief Digital Officer Role Having Powerful Impact on Digital Transformation: Mindtree Survey

Warren, New Jersey and Bangalore, India (ots/PRNewswire) - - Business and IT
professionals see a clear long term need for the CDO in driving organizational
change

Mindtree (http://www.mindtree.com/), a global technology services and digital
transformation company, today published the results of a survey providing
insights about the relevance and staying power of the Chief Digital Officer
(CDO) position. Contrary to a widespread belief that the CDO position has a
short shelf-life, an overwhelming majority of business and IT professionals
participating in Mindtree's survey see their organization's CDO as an effective
change agent and champion for achieving digital transformation and delivering a
customer benefit.

Unlike other published surveys about the CDO role which have focused on the
opinions of C-level executives, Mindtree's survey included data from 323 global
business and IT professionals in the U.S. and U.K who work under a CDO. These
professionals play a large role in executing on the vision of the CDO and have a
valuable perspective about the effectiveness of the CDO as a leader. It found
that the CDO has been effective in championing many business-driving digital
initiatives, such as giving customers the seamless digital experiences (27%) and
creating new business models (20%).

1. The CDO role has a clear purpose and is gaining in relevanceThere
is a widespread sense that the CDO is an ambiguous role, whose
functions and responsibilities could be distributed among
different members of the C-suite. Contrary to these claims,
Mindtree's survey found today's business and IT professionals see
a clear need for the continuance of the CDO position, with 74% of
respondents stating that their organization's CDO has clearly
defined responsibilities and 81% agreeing that these
responsibilities are differentiated enough that a dedicated CDO
position is needed. Further, business and IT professionals believe
that the CDO role is becoming even more relevant compared to when
it was first created (76%), demonstrating a clear mandate for the
CDO to accomplish his or her digital objectives.
2. CDOs tend to have more technology expertise than businessBusiness
and IT leaders named a deep understanding of technology (61%) and
the ability to execute digital strategies (53%) as their CDO's
main skills. Almost 70% of respondents said their CDO comes from
an IT background, suggesting that while many CDOs possess a good
combination of technology understanding and "soft skills," they
may have less visibility into or are still acquiring an
understanding of how parts of the business function. 84% of
respondents in organizations whose CDO came from an IT background
said their company had made "significant" digital progress since
the CDO role was created, compared to 73% who come from
organizations with a CDO having a non-IT, business background,
answering the same.
3. Despite the progress, CDOs still face obstacles, including siloed
initiatives and talent gapAbout a third of respondents (32%) named
change-resistant culture as the biggest obstacle CDO's face in
making greater progress. Relatedly, 'changing the culture to
iterate faster' is the lowest ranked accomplishment by CDOs. When
asked what the CDO needs most in order to be successful with
digitizing the business, 38% of respondents said it will require
more collaboration across business units, combined with an
infusion of new talent with skills aligned to in-demand
technologies.

"As enterprises make progress with digital transformation and discover new
possibilities to reinvent their businesses, leaders across industries are making
long-term investments in organization capabilities and leadership. We're not
surprised that the CDO role is not seen as a limited duration project or
initiative leadership role, but much more of a long-term change agent," said
Sreedhar Bhagavatheeswaran, SVP and Head of Digital, Mindtree. "Our
conversations with executives show that it's a pivotal role for enterprises to
fully embrace the potential of digital technologies. With technology change
accelerating, the CDO needs to master technologies like cloud and AI and deeply
understand the business to be successful. They also need to understand
organizational culture and navigate change management expertly to succeed."

Methodology

In 2019, Mindtree partnered with Researchscape International on a custom
research project. The survey included 323 respondents in the United States and
the United Kingdom.

For more information and complete report, please click
https://www.mindtree.com/chief-digital-officer-cdo-survey-report

About Mindtree

Mindtree (NSE: MINDTREE) is a global technology consulting and services company,
helping enterprises marry scale with agility to achieve competitive advantage.
'Born digital,' in 1999 and now a Larsen & Toubro Group Company, Mindtree
applies its deep domain knowledge to 350+ enterprise client engagements to break
down silos, make sense of digital complexity and bring new initiatives to market
faster. We enable IT to move at the speed of business, leveraging emerging
technologies and the efficiencies of Continuous Delivery to spur business
innovation. Operating in 18 countries and over 40 offices across the world,
we're consistently regarded as one of the best places to work, embodied every
day by our winning culture made up of over 21,000 entrepreneurial, collaborative
and dedicated 'Mindtree Minds.'

All product and company names herein may be trademarks of their registered
owners.

Contact:
, contact:
INDIA
Swetha Ganesan
Mindtree Ltd
+91-9789061981
swetha.ganesan@mindtree.com

UNITED STATES
Erik Arvidson
Matter
+1-978-518-4542
mindtree@matternow.com

EUROPE
Edward Stevenson
Hotwire
+44-783-459-7877
edward.stevenson@hotwireglobal.com
Logo: https://mma.prnewswire.com/media/1004066/Mindtree_Logo.jpg

Additional content: https://www.presseportal.de/pm/115153/4463589
OTS: Mindtree

Original-Content von: Mindtree, übermittelt durch news aktuell