Verizon Business Expands Remote IP Application Management Service to Europe, Latin America and Asia-Pacific

Basking Ridge, New Jersey, November 8 (ots/PRNewswire) -

- Customers Can Cost-Effectively Outsource Application Management
Based on Individual Needs

Verizon Business today announced the global availability of its
Remote Internet Protocol (IP) Application Management Service. This
custom service allows customers to cost-effectively outsource all or
some of the monitoring and management of their business-critical
applications.

The Verizon Business Remote IP Application Management Service
remotely monitors customers' applications, infrastructure and server
operating systems across multiple locations and can be specifically
tailored to each customer's unique technical and business
requirements. As a result, customers can control costs while helping
to improve performance in their business critical infrastructure. As
with other managed offerings, the service enables companies to focus
on their core business and customer service, while acquiring the
ability to rapidly respond to changing business conditions.

Verizon Business offers customers in-depth assessment and
consulting, providing strategy, design and implementation expertise
across all technology layers. The service is supported by customised
service level agreements (SLAs) that can include metrics for
customer-facing operations as well as on their applications and
infrastructure elements such as network support.

Whether customers house their business-critical servers at their
own location, a third-party data centre or in one of Verizon's own
data centres, the highly flexible service enables customers to choose
the technology, location and support option that's right for them,
while maintaining their investment in existing infrastructure.

"As companies transition to an IP environment, they are looking to
identify higher-value services to help them better manage their IP
infrastructure," said Mike Palmer, general manager of remote
application management, Verizon Business. "Our Remote IP Application
Management Service helps companies to overcome the challenges
associated with managing IP-based IT systems, and is particularly
useful for globally dispersed, multinational companies. Rather than
worry about critical underlying infrastructure issues, Verizon
Business is empowering organizations to take advantage of the power
of IP through customized management of their infrastructure."

About Verizon Business Remote IP Application Management

Verizon Business' Remote IP Application Management Service enables
customers to:

- Design their service and network infrastructure, using standardised
architecture patterns and quantitative sizing tools.
- Manage hardware and software deployment, from provisioning the base
operating system and applications through to final failover testing,
stress testing, and system production launch.
- Establish and manage performance criteria to monitor the capacity,
reliability and manageability of the entire application infrastructure,
helping to ensure that applications are available for critical business
processes.

The service also offers customers a full suite of monitoring,
management, security, back-up and recovery tools to help identify and
remedy performance problems. This helps businesses control expensive
productivity and customer losses.

The Verizon Business Remote IP Application Management Service is
available immediately across Europe, Latin America and Asia-Pacific
regions where Verizon Business services are sold. The service was
initially rolled out in the U.S. in late 2005.

About Verizon Business

Verizon Business, a unit of Verizon Communications (NYSE: VZ), is
a leading provider of advanced communications and information
technology (IT) solutions to large business and government customers
worldwide. Combining unsurpassed global network reach with advanced
technology and professional service capabilities, Verizon Business
delivers innovative and seamless business solutions to customers
around the world. For more information, visit
www.verizonbusiness.com.

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Web site: http://www.verizon.com

ots Originaltext: Verizon Business
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Contact:
International - Jo Perrin, Verizon Business, +44-770-252-5868,
Jo.perrin@verizonbusiness.com; U.S. - Janet Brumfield,
+1-614-723-1060, Janet.brumfield@verizon.com /Company News On-Call:
http://www.prnewswire.com/comp/618232.html