EANS-News: USU to present new release with Valuemation 4.2

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New Products

Subtitle: New Release Management module and software distribution
from baramundi integrated

Möglingen (euro adhoc) - With its software and consulting service
portfolio USU AG has been focusing for years on the competence topic
of knowledge-based service management at the interface between
business and IT. For example, the new software release 4.2 has a
number of new features to support users in a targeted manner in their
applications: the Business Process Modeler is a tool for graphical
support in the modeling of processes. A new module, the Valuemation
Release Manager, extends the suite by a further ITIL-based process.
Added to this, Valuemation provides an integrated solution for
software distribution through partnership with our technology partner
baramundi. In addition to the existing ITIL v2 process for Problem
Management there is also an optional process according to ITIL v3.
Additional language versions, such as French, Chinese and Arabic, in
combination with a user interface now based even more strongly on
roles, barrier-free operation, and extended functionality in existing
modules complete the range of new features. Valuemation 4.2 is now
available for customers and potential users.

Coordinated software changes

Release Management, acting as a central instance, is responsible for
transitioning software releases to production and, in accordance with
ITIL, is an important part of the IT Service Management. The Release
Manager, a new Valuemation module, provides support in the planning
and creation of the release through to release for productive
operation in coordination with the Change and Configuration Managers.
Accompanying risk analyses minimize the risk of interruption of
business processes when making software changes. The basis for all
process modeling in Valuemation is the international standard -
Business Process Model and Notation (BPMN) - in its latest version,
2.0. Software deployment also ensures an effective software
distribution and rollout process by means of centrally controlled and
automated installation, configuration and maintenance of operating
systems and applications. This module is based on the Management
Suite of the technology partner, baramundi software AG.

Greater data quality & clarity

A new function package for data quality assures the integrity of the
managed assets. The so-called Data Quality Manager grants
administrators the possibility of defining and monitoring data
quality. Once defined standards are undershot - for example, in the
case of assignments to invalid cost centers or defined categories
that are not used - a notification is issued. The new baseline
functionality provides greater clarity in the IT infrastructure. It
enables different historical data sets in the CMDB to be defined as a
measurement basis (i.e., a baseline) and for them to be compared with
each other, with the current data status or with the technical
inventory of the discovery data. Specific actions dealing with
deviations can be associated with rules and stored - i.e., automated
creation and assignment of a Request for Change (RfC).

Service reporting and more

Many functions in the Service Economics modules have been revised and
extended. Attention is drawn in particular to the creation of the
so-called welcome pages for central roles - such as the Service
Portfolio Manager, Planning & Calculation Manager or Service Level
Manager. These roles offer individual, role-based information, views
and tasks as early as upon entry to the system. The Planning &
Calculation Manager role has been strongly reworked as follows: along
with ergonomic improvements, the analysis options and the reporting
function have been substantially extended. Dashboards - for example,
the view of individual planning states, have been created based on
the ARIS MashZone. They are supplemented by Quality Assurance
dashboards.

Service Management in a single package

Valuemation is a highly integrated suite for IT and Service
Management that focuses on the following four central areas: Service
Economics, Service Asset Lifecycle Management, Service Operations and
Service Monitoring. Release 4.2 has been available since October 1,
2011. Companies aligned with ITIL benefit from the comprehensive
conformance of the suite with ITIL Best Practices. More information
can be found at http://www.valuemation.com.

USU AG - the knowledge business company

Founded in 1977, USU offers strategies, consulting, software
solutions and services for achieving comprehensive integration of
knowledge and experience into business workflows and applications
within organizations. Market leaders from every sector of the
international economy create transparency with USU applications,
while also becoming more competitive, cutting costs and reducing
their risks. With its three business areas, USU is Europe´s largest
provider of IT and knowledge management solutions.

With its Valuemation® product line, USU offers a high-quality
portfolio for supporting IT Management and Service Management, one
whose merits have been recognized by leading market analysts around
the world. This modular, highly integrated suite covers all
disciplines for achieving ITIL®-compliant Business Service
Management. With it, our customers can obtain a comprehensive
overview of their IT processes and IT infrastructure, allowing them
to transparently chart, track, allocate and actively manage their IT
costs.

With KnowledgeCenter technology, customers can activate and leverage
all the knowledge resources within their organizations. This broad,
comprehensive application bundles all the various communications and
information channels on one central platform. With the support of
intelligent knowledge bases from USU, call and service centers
efficiently provide accurate, individualized answers to over 25
million inquiries per year.

By developing and maintaining complex, customer-specific
applications, USU experts can combine user-requested features,
sector-specific knowledge and technological expertise to create
individual, customized solutions. Our core competencies also include
process and system integration based on service-oriented architecture
(SOA) as well as deployment of knowledge and employee portals, from
initial planning to ultimate placement in service.

USU AG is a subsidiary of USU Software AG (ISIN DE 000A0BVU28), which
is listed in the Prime Segment of the German Stock Exchange (DAX) in
Frankfurt. For further information, please go to: www.usu.de

Further inquiry note:
Gerick Thomas

end of announcement euro adhoc
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company: USU Software AG
Spitalhof
D-71696 Möglingen
phone: +49 (0)7141 4867 0
FAX: +49 (0)7141 4867 20
mail: investor@usu-software.de
WWW: http://www.usu-software.de
sector: Software
ISIN: DE000A0BVU28
indexes: CDAX, Prime All Share, Technology All Share
stockmarkets: regulated dealing/prime standard: Frankfurt, free trade: Berlin,
Hamburg, Düsseldorf, Hannover, München, regulated dealing:
Stuttgart
language: English