EANS-News: Valuemation 4.2 Receives International ITIL® Certification
Geschrieben am 01-02-2012 |
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Corporate news transmitted by euro adhoc. The issuer/originator is solely
responsible for the content of this announcement.
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Company Information/Certification
Möglingen (euro adhoc) - For more than ten years, the internationally
recognized and well-integrated Valuemation product line from USU AG
has impressed the market with its preconfigured best practices based
on the ITIL® standard. This confidence has been demonstrated once
again by the successful certification of the latest version,
Valuemation 4.2, by both the APM Group Ltd. and Glenfis AG, the
licensed assessor and partner of the APM Group (APMG) for Europe.
The experts at Glenfis AG conducted a thorough, detailed product
review of the Valuemation software suite. During this examination,
Valuemation was checked for compliance with the basic requirements of
the British Office of Government Commerce (OGC) as well as the APMG
function chart. Its ability to meet additional implementation and
practical-usage requirements was also investigated. These
comprehensive reviews confirmed the following: Valuemation fully
meets the strict international accreditation standards established by
the APM Group.
"This certification gives our existing and potential customers
additional security and extra peace of mind since they know that the
conformance of Valuemation´s core service management processes with
ITIL® standards and its support for them have been confirmed by
independent experts," said Sven Wilms, Executive Vice President at
USU AG.
The ITIL® certification was issued for a total of ten core IT service
management processes: incident management, problem management, change
management, release management, service asset and configuration
management, finance management, service catalogue management, service
portfolio management, request fulfillment and knowledge management.
In this context, the knowledge-management discipline is covered by
the product USU KnowledgeCenter 5.4.
In 2009, Valuemation 3.6 - in conjunction with USU KnowledgeCenter
4.8 and ZIS System 5.3 - was already attested to have the highest
level of ITIL® compliance as per ITIL® v2 und ITIL® v3 by the team of
ITIL® experts at Pink Elephant, the highly regarded American provider
of ITIL® consulting and certification services.
The APM Group Ltd is a leading accreditation, certification and
examination body with worldwide recognition. As part of its strategic
partnership with the British Office of Government Commerce (OGC) the
APM Group also issues licenses granting the use of OGC trademarks,
which include the one for ITIL®. The IT Infrastructure Library
(ITIL®) is a collection of best practices that describe the most
effective approaches to IT service management and represents the de
facto international standard in this area.
This press release is also available for download at
http://www.valuemation.com and http://www.usu-ag.com
About USU AG.
Founded in 1977, USU offers strategies, consulting, software
solutions and services for achieving comprehensive integration of
knowledge and experience into business workflows and applications
within organizations. Market leaders from every sector of the
international economy create transparency with USU applications,
while also becoming more competitive, cutting costs and reducing
their risks. With its three business areas, USU is Europe´s largest
provider of IT and knowledge management solutions.
With its Valuemation® product line, USU offers a high-quality
portfolio for supporting IT Management and Service Management, one
whose merits have been recognized by leading market analysts around
the world. This modular, highly integrated suite covers all
disciplines for achieving ITIL®-compliant Business Service
Management. With it, our customers can obtain a comprehensive
overview of their IT processes and IT infrastructure, allowing them
to transparently chart, track, allocate and actively manage their IT
costs.
With KnowledgeCenter technology, customers can activate and leverage
all the knowledge resources within their organizations. This broad,
comprehensive application bundles all the various communications and
information channels on one central platform. With the support of
intelligent knowledge bases from USU, call and service centers
efficiently provide accurate, individualized answers to over 25
million inquiries per year.
By developing and maintaining complex, customer-specific
applications, USU experts can combine user-requested features,
sector-specific knowledge and technological expertise to create
individual, customized solutions. Our core competencies also include
process and system integration based on service-oriented architecture
(SOA) as well as deployment of knowledge and employee portals, from
initial planning to ultimate placement in service. USU AG is a
subsidiary of USU Software AG (ISIN DE 000A0BVU28), which is listed
in the Prime Segment of the German Stock Exchange (DAX) in Frankfurt.
For further information, please go to: http://www.usu-ag.com
Further inquiry note:
Gerick Thomas
end of announcement euro adhoc
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company: USU Software AG
Spitalhof
D-71696 Möglingen
phone: +49 (0)7141 4867 0
FAX: +49 (0)7141 4867 20
mail: investor@usu-software.de
WWW: http://www.usu-software.de
sector: Software
ISIN: DE000A0BVU28
indexes: CDAX, Prime All Share, Technology All Share
stockmarkets: free trade: Hannover, Berlin, München, Hamburg, Düsseldorf,
regulated dealing: Stuttgart, regulated dealing/prime standard:
Frankfurt
language: English
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weitere Artikel:
- EANS-News: Valuemation 4.2 erhält internationale ITIL®-Zertifizierung --------------------------------------------------------------------------------
Corporate News übermittelt durch euro adhoc. Für den Inhalt ist der
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