IHG First in the Industry to Commit to Free Internet for All Loyalty Members Worldwide
Geschrieben am 26-03-2013 |
London (ots/PRNewswire) -
-New global research reveals free internet is more important than
room
service to travellers-
IHG [http://www.ihg.com ] (InterContinental Hotels Group) today
announced that it will be providing free internet to all its 71m
loyalty programme members, worldwide. The announcement comes as IHG
reveals the results of a global online survey* which show that nearly
half of adults (43%) would choose not to stay in a hotel that charged
for internet.
IHG [http://www.ihg.com ] is the first and only hotel group to
offer free internet in all hotels to all loyalty programme members,
globally - whether they stay the night or come in for a coffee or an
impromptu meeting. It will benefit millions of guests globally as IHG
has the most rooms and is in more countries than any one of the other
four largest hotel companies in the world**. This will start from
July 2013 for Elite members and extend to all members during 2014.
The move comes as IHG announces that it will be enhancing and
renaming its industry-leading loyalty programme Priority Club(R)
Rewards as IHG Rewards Club
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
] in July and introducing a range of new benefits for members.
Richard Solomons, Chief Executive, IHG, said:
"In today's fast-paced world, we know that travellers need to stay
connected and free internet access is increasingly important. I am
proud that IHG is the first hotel company to offer free internet
globally to all our loyalty programme members.
"2013 marks 10 years since IHG [http://www.ihg.com ] became a
standalone company. Whilst we are relatively young as a business, our
brands, such as Holiday Inn and InterContinental, have a deep history
and a powerful heritage and are instantly recognised by millions
around the world.
"Renaming our industry-leading loyalty programme as IHG Rewards
Club
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
] will help our guests understand that all our brands are part of the
same IHG brand family.
"Whether it is a business stop-over or a family holiday, our
guests can choose from more than 4,600 hotels in nearly 100 countries
and territories, secure in the knowledge that each carries the IHG
badge of responsibility, trust and confidence that they can rely on."
Internet access is increasingly important to hotel guests and a
key consideration when planning their hotel stays. New research*
commissioned by IHG reveals that:
- 43% of adults surveyed said that they would choose not to stay in a hotel
that charged for internet.
- 23% of respondents said that free internet in rooms and throughout the hotel
is the most important amenity when staying in a hotel for business, compared to 7% who
chose room service.
- Travellers from China placed the most importance on online connectivity - with
nearly half (47%) listing it as the most important thing to them when staying in a
hotel for business, followed by those from Russia (26%), the US (23%) and India (22%).
- Travellers from the UK (18%) and the US (14%) both listed paying for internet
as the second most annoying thing when staying at a hotel after noisy guests (22% and
24% respectively).
- Globally, more female respondents (14%) say free internet throughout the hotel
is most important to them when staying for leisure, compared to 2% who listed having
an in-room hairdryer.
IHG Rewards Club
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
], formerly Priority Club Rewards, is the world's first and largest
hotel loyalty programme, providing existing, industry-leading
benefits including points that never expire, no blackout dates for
Reward Nights, flight rewards, music downloads and free nights at any
IHG hotel [http://www.ihg.com ] anywhere in the world.
From July, new benefits will include:
- free internet to all Elite status members from July 2013 and extending to
all members during 2014;
- the ability to earn Elite status faster by staying in three or more of IHG's
hotel brands;
- Reward Nights will count toward earning Elite status; and
- Platinum Elite members' "extra" nights will roll over toward maintaining their
status in their next membership year
Booking directly with IHG provides guests with access to the best
available rates through our 'Best Price Guarantee' and ensures they
qualify to earn points for their IHG Rewards Club
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
] account.
Visitors and guests can sign up free of charge for IHG Rewards
Club
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
] and all its benefits on the spot at any IHG [http://www.ihg.com ]
hotel and can find out more about the changes here
[http://www.ihg.com/hotels/gb/en/global/offers/offers/ihgrewardsclub
].
Notes to Editors:
*IHG Internet in Hotels Survey carried out by YouGov Plc in March.
- All figures unless otherwise stated are from YouGov Plc.
- 8,306 adults were surveyed in China (1,016), France (1,005), Germany (1,032),
India (1,011), Russia (1,018), UK (2,070) and US (1,154).
- Fieldwork was undertaken between 1-8 March 2013.
- The survey was carried out online.
- The figures for each country have been weighted and are representative of all
adults (aged 18+) in each country.
- Full survey results are available on request.
**Data obtained from Smith Travel Research January 2013 Hotel
Census.
New member benefits include:
- Free internet to all Elite members from July 2013 and extending to all
members during 2014
- The ability to earn Elite status faster by staying in three or more of IHG's
hotel brands
- Reward Nights will count toward earning Elite status
- Platinum Elite members' "extra" nights will roll over toward maintaining their
status in their next membership year
Existing industry-leading benefits include:
- Points that never expire
- No blackout dates for Reward Nights, so members can stay any time
- Faster rewards by using a combination of Points & Cash
- Redeem points for flights on over 400 airlines with Flights AnywhereTM; for
hotel stays virtually anywhere with Hotels Anywhere; or search, book and purchase car
rentals with well-known local and global providers at airports worldwide with Cars
Anywhere
- Exclusive member-only, in-hotel perks
- Priority Club(R) Rewards Concierge to help you find a specific merchandise
reward
- Plus, earn points for everyday spending through our partners and other
programs like Priority Club Shopping, Priority Club Dining
About IHG
IHG (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is
a global organisation with nine hotel brands including
InterContinental(R) Hotels & Resorts, Hotel Indigo(R), Crowne
Plaza(R) Hotels & Resorts, Holiday Inn(R) Hotels and Resorts, Holiday
Inn Express(R), Staybridge Suites(R), Candlewood Suites(R), EVEN(TM)
Hotels and HUALUXE(TM) Hotels & Resorts. IHG also manages Priority
Club(R) Rewards, the world's first and largest hotel loyalty
programme with over 71 million members worldwide.
IHG franchises, leases, manages or owns over 4,600 hotels and more
than 675,000 guest rooms in nearly 100 countries and territories.
With more than 1,000 hotels in its development pipeline, IHG expects
to recruit around 90,000 people into additional roles across its
estate over the next few years.
InterContinental Hotels Group PLC is the Group's holding company
and is incorporated in Great Britain and registered in England and
Wales.
Visit http://www.ihg.com for hotel information and reservations
and http://www.priorityclub.com for more on Priority Club Rewards.
For our latest news, visit:
http://www.ihg.com/media, http://www.twitter.com/ihg,
http://www.facebook.com/ihg or http://www.youtube.com/ihgplc.
ots Originaltext: InterContinental Hotels Group
Im Internet recherchierbar: http://www.presseportal.de
Contact:
For more information, please contact: Joanna James:
+44-(0)1895-512-112 / Joanna.james@ihg.com; Jo Vaughton:
+44-(0)1895-512-239 / jo.vaughton@ihg.com
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