Cognigy Secures Series A Funding to Lead the US Market in Conversational AI (FOTO)

San Francisco (USA)/Düsseldorf (GER) (ots) -

Single Solution Integrates Out-of-the-Box with Multiple Business
Systems for Conversational AI at Every Level of the Organization

Cognigy (cognigy.com), the leading enterprise software vendor for self-service
conversational artificial intelligence (AI) automation, today announces its
second round of financing. The company secured a Series A funding round led by
technology venture capital groups: DN Capital, Nordic Makers and Inventures.
Cognigy is now poised to accelerate its expansion in the US market.

Guy Ward Thomas, Investment Manager at DN Capital, explains: "Thanks to
Cognigy's conversational AI platform, companies in every industry can now
automate highly complex customer support activities - without the challenges
other chatbot tools include."

"Cognigy puts sophisticated, game-changing technology within easy reach," he
continues. "Organizations no longer need to struggle to find efficient and
scalable ways to provide stellar customer experiences. We see a great future
ahead."

Exponential growth

"We are very pleased to welcome our new investors and partners who share our
vision and recognize our revolutionary potential," says Philipp Heltewig,
Co-Founder and CEO at Cognigy.

As a global leader in conversational AI automation, Cognigy has already been
recognized as a "Cool Vendor in AI for Conversational Platforms" by Gartner.
Today the company is in the process of an exponential expansion across the
United States, Europe and Asia-Pacific. This includes doubling its current
employee count and adding a strategic sales and marketing team based in the USA.

Sascha Poggemann, Co-Founder and COO at Cognigy, says, "Today, we consult and
implement projects around the world with our implementation and partner network.
We're ready for the next stage of our development."

Dennis Walsh, President at Cognigy, Inc. says: "Cognigy's technology is unique
in the marketplace in that it actually delivers meaningful, measureable results,
not just proof-of-concepts. As our story gets out, demand for our software has
grown rapidly. This investment helps us scale our operations quickly to service
the demand."

AI for Customer Experience

Cognigy provides an AI-based enterprise platform to build, deploy and maintain
conversational automation solutions. This highly sophisticated technology
seamlessly connects critical operational touchpoints through out-of-the-box
integration to business intelligence (BI), customer relationship management
(CRM)and enterprise resource planning (ERP) tools. Users can access real-time
data through simple conversation. From customer service questions to high-level
IT operations management, Cognigy enables the fastest and most effective way to
deliver results through the most natural channel - conversation.

Using Cognigy doesn't require you to be a computer engineer, either. With its
Low-Code Conversation Editor, Cognigy.AI enables citizen developers such as
conversation designers and/ or project managers to easily implement cognitive
bot interfaces. It's the key to provide unprecedented levels of customer service
through scalable, efficient technology.

Learn more today at cognigy.com

About Cognigy

Companies need intelligent, integrated support services that can both automate
processes efficiently and offer excellent user experiences. Conversational AI
automation is the most intelligent and intuitive way to provide this across all
customer touchpoints. Cognigy is the global leader for this uniquely powerful
technology. Whether on premises or in the cloud, leading organizations
standardize on the Cognigy platform to accelerate customer and employee support
via self-service automation and conversational AI while maintaining centralized
control of security, user administration, privacy and compliance.

About Nordic Makers

Nordic Makers is an early stage investor group founded by the entrepreneurs who
have founded and built companies such as Zendesk, Sitecore, Unity, and more.
Believing in the power of hard work, mad entrepreneurship, technical brilliance,
brave leadership and great intuitions, Nordic Makers invests and provides
hands-on help to entrepreneurs who build great and enduring companies.

About DN Capital

DN Capital is an early stage venture capital firm. The firm was founded in 2000
and has operations in London, Berlin and Silicon Valley. Investments are located
across North America and Europe. DN focuses on software, marketplaces, fintech
and digital health companies. It has previously backed industry leading
companies such as Endeca (sold to Oracle), Shazam (one of the world's leading
mobile apps, sold to Apple), Auto1 (Europe's largest used-car marketplace)

DN Capital's team bring more than 75 years of private equity experience to their
investments. They work actively with portfolio companies to accelerate growth
and development. More information is available at http://www.dncapital.com.

About Inventures

Inventures is the investment vehicle of the Munich-based Australian entrepreneur
and super angel Chris Hitchen who sold price comparison business Getprice to
News Corp, ecommerce marketplace Next Commerce to Future PLC and programmatic ad
marketplace Hynt to Zalando. Chris is a founding investor and Chairman of
vacation rentals platform Holidu and has made over 50 investments including
Marley Spoon, Anydesk, Linearity, Feedvisor, Civic, Lodgify, Coinjar, Plum
Guide, Picterra, Intranav, Meatable and Beat81.

Contact:
Contact Germany:
Cognigy GmbH
Martina Yazgan
Speditionstraße 1
40221 Düsseldorf
Germany
Phone +49 211 - 54 59 19 91
info@cognigy.com
www.cognigy.com

Contact North America:
Cognigy Inc.
535 Mission St, 14th floor San Francisco
CA 94105
Phone: +1 (415) 432-9300
info-us@cognigy.com
www.cognigy.com

Additional content: https://www.presseportal.de/pm/139003/4451054
OTS: Cognigy GmbH

Original-Content von: Cognigy GmbH, übermittelt durch news aktuell